Payment, Shipping and Returns:-
- Shipping and costs are as selected at checkout to address provided.
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- Payment is as selected at checkout. On purchasing from this site the buyer also agrees to the third party services, Terms And Conditions of PayPal or the credit/debit card selected.
- Any special delivery requests, please contact us and we will do our best to accommodate.
- Every item we sell has been selected, customised, previously worn and/or re-purposed unless otherwise stated. Please see more details on the Condition Chart.
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- We want you to love your purchase so please contact us before buying if there is something you are not sure about and I will endeavour to overload you with information!
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- Should there be any need to request a return please contact us ASAP and within 7 days on otooleprojects@gmail.com with reason for refund request and we will work with you to resolve any issues.
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-Returns are the responsibility of the customer and must be sent tracked and signed for. Tracking number should be sent to otooleprojects@gmail.com upon posting. We regret we cannot be held responsible for any items lost or damaged on return. Once we have received the item/s and they have been checked you will be emailed a credit voucher which will be valid for 30 days from issue.
- All items must be returned in the condition they were received with any tags still attached, unworn and odour free.